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Skillful Exchanges

WORKSHOP

Skillful Exchanges

Skillful Exchanges provides you with the basic knowledge and skills necessary to interact more effectively with emotionally charged individuals.

Delivery Options

Online: Learn from anywhere with interactive instructor-led virtual (Zoom) sessions.
In-Person: Experience hands-on training in a collaborative, real-world environment.

Duration

3-days workshop

Best Suited For

It is suitable for professionals who work with emotionally charged clients.

Learning Outcomes

At the end of the workshop, you will be able to:

 

  1. Identify the nature and dynamics of a client’s complaint or a colleague’s displeasure.
  2. Understand and manage stress responses.
  3. Respond intentionally, rather than simply react towards another person.
  4. Debrief experiences in a constructive manner to learn from them.

Pricing

Pricing depends on factors such as workshop format, number of registrants, etc. We offer special rates for:

 

  • Police, social workers, and child/adult welfare workers
  • Groups of 5 or more
  • Hosting your own closed workshop

 

Contact us for your customized quote.

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For Individuals

Our programs for individuals are designed to build foundational and advanced forensic interviewing skills, empowering you with the tools and confidence to conduct interviews that are ethical, defensible, and trauma-informed.

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For Organizations

Tailored to meet the unique needs of teams, our organizational programs provide comprehensive training and support to enhance collective expertise in forensic interviewing, ensuring effective and reliable interview practices across your organization.

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TESTIMONIALS

What Our Clients Say

Discover how our training has transformed the approach and confidence of professionals like you.

“I thought the presenters were great.  They were very good at engaging all of us.  The presenters gave constructive feedback throughout the course and allowed breaks throughout to help us remain focused.”
CPW

(February 2023, ICY, Inperson)

“Loved all of the different learning methods. Interactive and so knowledgeable”
Police Officer

(December 2023, ICY Inperson)

Interviewing Children and Youth
“Very knowledgeable instructor. He was able to explain things in a way everyone could understand.”
RCMP Officer

(November, 2022)

“The workshop is pretty awesome. The information is very useful. As with all things, I was intimidated about taking it, but it was ok by the time it was completed.”
Child in Care Worker

(September 2022, ICY, Open Online)

Interviewing Children and Youth
“The presenters were amazing, knowledgeable, easy going and gave all of us the platform to learn and interact with each other.”
CPW

(September 2022, ICY, Open Online)

Interviewing Children and Youth
“Amazing facilitators! Peer participation scenarios were fantastic and the actors. Really appreciated and like how timely everything was (breaks, lunches, breakout rooms etc)”
Police Officer

(May 2023, ICY, Open, Online)

Interviewing Children and Youth
“Polished. Obviously experienced in this field.”
RCMP Officer

(October, 2021)

“The course material was very well explained. The slides were engaging and easy to follow. The videos provided great examples of what may work and what may cause challenges throughout the interview.“
Police Officer

(November 2022, TCCN, Inperson)

Tailoring to Complex Cases/Needs
“Very knowledgeable. Linking advanced info back to basics.”
RCMP Officer

(March, 2022)

All TESTIMONIALS
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Open Workshops

Browse our upcoming workshops. Find the right event to fit your calendar and advance your professional skills.
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For Organizations

Enhance team expertise in forensic interviewing, ensuring effective and reliable practices across your organization.
Learn More

For Individuals

Foundational and advanced forensic interviewing skills for ethical, defensible, and trauma-informed interviews.
Learn More
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Waitlist for

Skillful Exchanges

Be the first to know when the next offering of this workshop becomes available. Fill out the form below to join our waitlist.

FOR ORGANIZATIONS

Skillful Exchanges